Privacy Policy

blend.ie ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our website at blend.ie and purchase our products.

We are a company registered in Ireland with our registered address in Scarriff, Co. Clare, Ireland.

1. Data We Collect

We collect personal data that you provide to us directly when placing an order or contacting us. This includes:

• Name — to process and deliver your order
• Email address — to send order confirmations and respond to enquiries
• Delivery address — to ship your order
• Phone number — to contact you regarding delivery if needed
• Payment information — processed securely by our payment provider; we do not store card details
• Mailing list subscription — only if you explicitly opt in via the contact form checkbox

We never use pre-ticked checkboxes. All marketing subscriptions require explicit opt-in.

1A. Mailing List & Marketing

When you submit the contact form, you can choose to subscribe to our mailing list by checking the opt-in box. This is entirely optional and never pre-selected.

• Explicit consent only — we never subscribe you without your explicit permission
• What we send — occasional emails about new coffees, blends, and special offers (typically 1-2 per month)
• Unsubscribe — every email includes a one-click unsubscribe link. You can also email us at hello@blend.ie to be removed
• No third parties — we never share your email with anyone. Mailing list data is stored securely and used only by blend.ie

Legal basis: Your explicit consent (GDPR Article 6(1)(a)). You can withdraw consent at any time.

2. How We Use Your Data

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Responding to your enquiries and customer support requests
• Complying with legal obligations (e.g., tax and accounting records)

The legal basis for processing your data is the performance of a contract (fulfilling your order) and our legitimate interest in operating our business.

3. Third-Party Marketing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We will never send you marketing communications from other companies. Your data is used solely by blend.ie for the purposes described in this policy.

4. Cookies & Local Storage

Our website uses the following technologies:

Essential Storage

We use browser localStorage to store your shopping cart contents. This is necessary for the website to function and does not contain personal information. Cart data is stored only on your device and is not transmitted to our servers until you place an order.

Analytics

We may use analytics cookies to understand how visitors use our website. This helps us improve the site experience. Analytics data is anonymised and cannot be used to identify you personally. You can disable cookies in your browser settings at any time.

Cookie Consent

When you first visit blend.ie, we display a cookie consent banner. You can accept or decline non-essential cookies. Essential storage (cart data) is always enabled to allow the website to function properly. This is considered a legitimate interest under GDPR.

5. Data Retention

We retain your order data for as long as necessary to fulfil the purposes described in this policy, and for a minimum of six years to comply with Irish tax and accounting obligations. Customer enquiries and support correspondence are retained for two years after the last interaction. You may request deletion of your data at any time, subject to our legal obligations.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Payment information is processed securely through our payment provider and is never stored on our servers.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate or incomplete data
• Right to erasure — you can request deletion of your personal data, subject to our legal obligations
• Right to data portability — you can request your data in a structured, commonly used, machine-readable format
• Right to restrict processing — you can ask us to limit how we use your data
• Right to object — you can object to processing based on legitimate interests

To exercise any of these rights, please contact us at hello@blend.ie. We will respond to your request within 30 days.

8. Data Protection Commission

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority for data protection:

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: